Refund Policy

Last Updated: 26/3/25

Thank you for shopping with DTFUV! We take pride in delivering high-quality DTF transfers and products. Due to the custom nature of our products, we have a strict refund and return policy outlined below.

1. No Refunds on Custom Orders

• All sales are final. We do not accept returns, exchanges, or refunds on any custom-printed DTF transfers unless there is a defect in the product.

• Once an order is placed, it cannot be canceled or modified.

2. Defective or Incorrect Items

• If you receive a defective, damaged, or incorrect item, please contact us within 3 days of receiving your order.

• Provide clear photos of the issue along with your order number for review.

• We will assess the claim and offer a replacement or refund at our discretion.

3. Order Issues & Lost Packages

• We are not responsible for lost, stolen, or delayed packages once they have been shipped.

• If your package is marked as delivered but you did not receive it, please contact the shipping carrier.

• Any shipping-related claims must be filed with the carrier directly.

4. Quality Disclaimer

• Our DTF transfers are made using high-quality materials, but colors may slightly vary due to screen differences.

• We are not responsible for improper application, including incorrect heat press settings or user errors.

5. Chargebacks & Disputes

• If you have an issue with your order, please reach out to us first before filing a chargeback or dispute.

• We strive to resolve any concerns quickly and fairly.

6. Changes to Policy

• We reserve the right to update this Refund Policy at any time.

• Any changes will be posted on this page with an updated date.

Thank you for choosing DTFUV! We appreciate your support.